Welcome to Super Salt Lamps
Our Mission:
We work hard each day to transform the raw Himalayan salt rock to a masterpiece worth keeping at every home to improve the wellbeing and health of people around the world.
Quality Policy:
Super Salt Lamps was established in 2003 to provide premium quality Himalayan salt crystal lamps to the world. We are based in Gujranwala - Pakistan and employ 84 people.
Quality is important to our business because we value our customers. We strive day and night to provide our customers with the best products which come up to their expectations.
We are committed to continuous improvement and have established a Quality Management System which provides a framework for analyzing and improving our performance.
We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:
- Gathering customer feedback on a regular basis.
- A customer complaints procedure.
- Selection and performance monitoring of raw material suppliers against set criteria.
- Training and development for our employees.
- Regular audit of our internal processes.
- Measurable quality objectives which reflect our business aims.
- Management reviews of audit results, customer feedback and complaints.
- Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.
- This policy is posted on the Company Notice Board and can also be found in the staff handbook.
Although the Managing Director has ultimate responsibility for Quality, all employees have a responsibility within their own areas of work to help ensure that Quality is embedded within the whole of the company.
Vision:
Healthy people; beautiful world.
